--- title: Help description: published: true date: 2021-03-25T07:50:33.213Z tags: editor: markdown dateCreated: 2021-03-25T07:50:01.256Z --- # Help from Bastelei e. V. > Our Help services are still under development. We trying our best to help you as fast as possible! {.is-warning} We inherited the idea of a central place for help from [Chaos Computer Club](https://help.ccc.de/index.en.html). ## Overview {#Overview} You need support after experiencing **conflicts**, **harassment** or **discrimination**? - [Awareness](#Awareness) You need technically support or be concerned about your data integrity? - [Support](#Support) ## Awareness {#Awareness} With our Awarenessteam we want to provide you a point to process experiences, resolve conflicts and to create a safe and enjoyable atmosphere especially for minorities. ### Contact {#ContactAwareness} - **Email** - [help@bstly.de](mailto:help@bstly.de) {.links-list} - **Matrix** - \_Bastler [@=5fbastler:bstly.de](https://element.bstly.de/#/user/@=5fbastler:bstly.de) - fabu [@fabu:bstly.de](https://element.bstly.de/#/user/@fabu:bstly.de) {.links-list} ## Support {#Support} Our Support will try to help you in any technical issues. There is no stupid question, please feel free to ask us anything. ### Contact {#ContactSupport} - **Email** - [support@bstly.de](mailto:support@bstly.de) {.links-list} - **Matrix** - [#support:bstly.de](https://element.bstly.de/#/room/#support:bstly.de) {.links-list} ## General Contact {#Contact} - **Email** - [help@bstly.de](mailto:help@bstly.de) {.links-list} - **Matrix** - [#help:bstly.de](https://element.bstly.de/#/room/#help:bstly.de) {.links-list} - **Phone** - [02332 666 77 01](tel:+4923326667701) {.links-list} - **Address** - Bastelei e. V., Asternstraße 6, 58285 Gevelsberg, Germany, Planet Earth, Universe {.links-list}