docs: create help
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---
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title: Help
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description:
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published: true
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date: 2021-03-25T07:50:01.256Z
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tags:
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editor: markdown
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dateCreated: 2021-03-25T07:50:01.256Z
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---
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# Help from Bastelei e. V.
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> Our Help services are still under development. We trying our best to help you as fast as possible!
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{.is-warning}
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We inherited the idea of a central place for help from [Chaos Computer Club](https://help.ccc.de/index.en.html).
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## Overview
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You need support after experiencing **conflicts**, **harassment** or **discrimination**?
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- [Awareness](#Awareness)
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You need technically support or be concerned about your data integrity?
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- [Support](#Support)
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## Awareness (#Awareness)
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With our Awarenessteam we want to provide you a point to process experiences, resolve conflicts and to create a safe and enjoyable atmosphere especially for minorities.
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### Contact {#ContactAwareness}
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- **Email**
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- [help@bstly.de](mailto:help@bstly.de)
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{.links-list}
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- **Matrix**
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- \_Bastler [@=5fbastler:bstly.de](https://element.bstly.de/#/user/@=5fbastler:bstly.de)
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- fabu [@fabu:bstly.de](https://element.bstly.de/#/user/@fabu:bstly.de)
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{.links-list}
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## Support {#Support}
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Our Support will try to help you in any technical issues. There is no stupid question, please feel free to ask us anything.
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### Contact {#ContactSupport}
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- **Email**
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- [support@bstly.de](mailto:support@bstly.de)
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{.links-list}
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- **Matrix**
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- [#support:bstly.de](https://element.bstly.de/#/room/#support:bstly.de)
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{.links-list}
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## General Contact {#Contact}
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- **Email**
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- [help@bstly.de](mailto:help@bstly.de)
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{.links-list}
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- **Matrix**
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- [#help:bstly.de](https://element.bstly.de/#/room/#help:bstly.de)
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{.links-list}
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- **Phone**
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- [02332 666 77 01](tel:+4923326667701)
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{.links-list}
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- **Address**
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- Bastelei e. V., Asternstraße 6, 58285 Gevelsberg, Germany, Planet Earth, Universe
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{.links-list}
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