wikijs/en/help.md

---
title: Help
description: 
published: true
date: 2021-03-25T07:50:33.213Z
tags: 
editor: markdown
dateCreated: 2021-03-25T07:50:01.256Z
---

# Help from Bastelei e. V.

> Our Help services are still under development. We trying our best to help you as fast as possible!
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We inherited the idea of a central place for help from [Chaos Computer Club](https://help.ccc.de/index.en.html).

## Overview {#Overview}

You need support after experiencing **conflicts**, **harassment** or **discrimination**?
- [Awareness](#Awareness)

You need technically support or be concerned about your data integrity?
- [Support](#Support)

## Awareness {#Awareness}

With our Awarenessteam we want to provide you a point to process experiences, resolve conflicts and to create a safe and enjoyable atmosphere especially for minorities.

### Contact {#ContactAwareness}

- **Email** 
	- [help@bstly.de](mailto:help@bstly.de)
  {.links-list}
- **Matrix**
	- \_Bastler [@=5fbastler:bstly.de](https://element.bstly.de/#/user/@=5fbastler:bstly.de)
	- fabu [@fabu:bstly.de](https://element.bstly.de/#/user/@fabu:bstly.de)
  {.links-list}
  
 ## Support {#Support}

Our Support will try to help you in any technical issues. There is no stupid question, please feel free to ask us anything.

### Contact {#ContactSupport}
- **Email** 
	- [support@bstly.de](mailto:support@bstly.de)
  {.links-list}
- **Matrix**
	- [#support:bstly.de](https://element.bstly.de/#/room/#support:bstly.de)
  {.links-list}

## General Contact {#Contact}

- **Email** 
	- [help@bstly.de](mailto:help@bstly.de)
  {.links-list}
- **Matrix** 
	- [#help:bstly.de](https://element.bstly.de/#/room/#help:bstly.de)
  {.links-list}
- **Phone** 
	- [02332 666 77 01](tel:+4923326667701)
  {.links-list}
- **Address**
	- Bastelei e. V., Asternstraße 6, 58285 Gevelsberg, Germany, Planet Earth, Universe
  {.links-list}