wikijs/en/help.md

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---
title: Help
description:
published: true
date: 2021-03-25T07:50:01.256Z
tags:
editor: markdown
dateCreated: 2021-03-25T07:50:01.256Z
---
# Help from Bastelei e. V.
> Our Help services are still under development. We trying our best to help you as fast as possible!
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We inherited the idea of a central place for help from [Chaos Computer Club](https://help.ccc.de/index.en.html).
## Overview
You need support after experiencing **conflicts**, **harassment** or **discrimination**?
- [Awareness](#Awareness)
You need technically support or be concerned about your data integrity?
- [Support](#Support)
## Awareness (#Awareness)
With our Awarenessteam we want to provide you a point to process experiences, resolve conflicts and to create a safe and enjoyable atmosphere especially for minorities.
### Contact {#ContactAwareness}
- **Email**
- [help@bstly.de](mailto:help@bstly.de)
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- **Matrix**
- \_Bastler [@=5fbastler:bstly.de](https://element.bstly.de/#/user/@=5fbastler:bstly.de)
- fabu [@fabu:bstly.de](https://element.bstly.de/#/user/@fabu:bstly.de)
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## Support {#Support}
Our Support will try to help you in any technical issues. There is no stupid question, please feel free to ask us anything.
### Contact {#ContactSupport}
- **Email**
- [support@bstly.de](mailto:support@bstly.de)
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- **Matrix**
- [#support:bstly.de](https://element.bstly.de/#/room/#support:bstly.de)
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## General Contact {#Contact}
- **Email**
- [help@bstly.de](mailto:help@bstly.de)
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- **Matrix**
- [#help:bstly.de](https://element.bstly.de/#/room/#help:bstly.de)
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- **Phone**
- [02332 666 77 01](tel:+4923326667701)
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- **Address**
- Bastelei e. V., Asternstraße 6, 58285 Gevelsberg, Germany, Planet Earth, Universe
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